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FAQ

Claims

For any concerns about your package please send us an email at claims@shipmyworld.com

 

 

Insurance

Your package is covered up to $100 dollars without adding any insurance. If you would like to add insurance to your shipment, you can add up to $2,400 and an addtional 3% will be charged from the total insurance amount.

Fraud

WorldShip takes fraud very seriously and we do everything we can to eliminate fraud. We have systems and processes in place to protect our clients as well as retailers shipping packages to our warehouses.

We have a strict, zero tolerance policy for fraudulent activities. If your account is suspected of fraudulent activity it will immediately be placed on security review. Pending our findings, your account is subject to cancellation.